09-27-2022 08:46 AM
I have lost my base plate for my nest doorbell battery and have been having a hard time finding a replacement. Is there any solution to getting this doorbell mounted?
09-27-2022 03:32 PM
Hey there,
Thank you for your patience! If you're seeking a replacement, please fill out this form. However, if your device is no longer under warranty, we cannot offer a replacement, and do not offer replacements for parts. We're sorry for the inconvenience.
Best regards,
Brad
10-01-2022 04:03 AM
The fact there is no replacement parts or any third party options is unacceptable. Google is trying to force consumers to purchase the product again instead of offering the option to buy a replacement, very anti consumer. In the long run it will be Google that lose the most. Consumers have many options in the market and other options to replace the items needed. Thanks for your help
10-02-2022 06:56 PM - edited 10-02-2022 06:58 PM
Hi folks,
We're sorry if you feel that way and we know how it's important for you. We've received your form — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.
Thanks for your help, Brad.
Best,
JT