Nest doorbell

[Cclarkin]

I installed my new nest wired doorbell to my wife’s phone without any problems. But I can not connect it to my phone.  I have checked the Wi-Fi, turned my phone and airplane mode off and on. Had no problems in my old house. 

[MplsCustomer]

@Cclarkin 

Since you installed your doorbell on your wife's phone, you need to be added to your wife's "household" in the Google Home app on her phone, and you need to accept the invitation.

[Cclarkin]

I did try that. It still won’t connect. 

[Cclarkin]

Thank you. I had used the wrong email address. It works now. Thanks again. 

[EdmondB]

Hello Cclarkin,

I'm glad it’s resolved now and you're able to have access to your Nest doorbell. If you need further help, let me know. 

Thanks for the help, @MplsCustomer.

Best,
Edmond