Nest doorbell

[Ishaq]

Hello folks, 

So I have recently installed the Nest doorbell, but when want see live video, the audio of the live is only heard in the ear mode not on the loud speaker of the phone, any idea how to fix this? I don't see any option for changing the audio on the app. I'm using Samsung Galaxy phone.

Thanks

[aatienza]

Hey Ishaq,

I’m sorry you’re having trouble with this. No worries, we'll check this out. Have you tried using a different phone to isolate the issue? Check out this guide on how to change the audio settings.

1. Open the Home app .
2. Touch and hold your device's tile.
3. Tap Settings .
4. Select Audio.
5. Under “Camera volume,” drag the slider left or right to decrease or increase the volume of your camera.

Thanks,

Archie

[SteveT1]

Hi folks,

I appreciate the help @archie. Checking in to see if you have further concerns about your Nest Doorbell? Feel free to update this thread, and we're happy to assist you further.

Thanks,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve