Nest doorbell

[Kandyl331]

My camera is not recording nomore and the sound is off and on the color hue changed the sky is orange now it’s blurry it just changed one day and stayed like that! Has this happened to many people aswell?

[EmptyNester]

Have you tried removing the power for about 30 seconds and letting it reboot?   If this does not fix it then you probably have a broken camera.  If it is less than 1  year old then Google will usually honor the warranty. But past that you are out of luck.

[Kandyl331]

No I’ve only had a ear

[EmptyNester]

I think your best bet is to speak with an actual Google Nest Technician.  Here is the link to open a support ticket and speak with an actual person.

https://support.google.com/googlenest/gethelp

[janthadeus]

Hi folks,

Checking in — how's it going with your Nest doorbell? Have you had the chance to speak to our support team? If so, how did it go?

Thanks for your help, EmptyNester.

Thanks,

JT

[janthadeus]

Hey there,

Checking back in should you still have further questions here. Let us know by replying to this thread.

Regards,

JT

[aatienza]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie