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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15725 Views
  • 0 replies
  • 6 kudos

nest doorbell wired will not connect to my google account

This is a wired issue, there is no wired label.Setting up my nest wired doorbell. When I use my ID, it errors and give a network error. So I created a completely new google account (for testing Purposes) and it connected right away. So I know that th...

Drj361 by Community Member
  • 534 Views
  • 3 replies
  • 0 kudos

Resolved! Indoor Nest Cam (gen2) will not finish setting up

Hi I have the same problem as others had in December 2021, but this thread is now locked. I have multiple devices connected (thermostat, mini speaker) including a doorbell. Contacted Google support tried everything suggested and a factory reset of th...

Crombiemd by Community Member
  • 2843 Views
  • 11 replies
  • 0 kudos

Floodlight will not connect

I have spent in total 1400 to have electrician run the correct cabling, install the camera, and on the camera itself yet it does not connect. I have contacted support multiple times but the only possible reason it may be giving me the error code is b...

Lbermudez by Community Member
  • 948 Views
  • 6 replies
  • 0 kudos

Replacement Magnetic Mount

I recently lost the entire magnetic mount housing for my out door nest camera. Is it possible to purchase a replacement part?

Dharr160 by Community Member
  • 826 Views
  • 5 replies
  • 0 kudos

Need help

I have a Google Nest Doorbell (battery version) that is less than 6 months old. There is a way in Live mode to Turn Camera Off, by clicking on three buttons in upper right hand of the screen, and then clicking on Turn Camera off option.Iused to be ab...

rjmartinek by Community Member
  • 1077 Views
  • 7 replies
  • 0 kudos
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