Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more
Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Is my drop cam connect to previous owner?
I got a used drop cam camera as a gift from a friend and I just wanted to be sure that the camera it's not connected to his account anymore. I tried factory resetting the camera and it does not work, I was able to add it to my account but I just want...
setting up doorbell
Problem setting up my google nest doorbell. It´s a new device and this message appear, Help please I´ve tried everything and is not working.
Cannot Connect Nest cameras at new house
I have ten outdoor Nest cameras and three indoor cameras. Last week, I moved to a new house, which came with a new ISP in the process. At the previous house, they all worked without any problem. Now when I try to connect them at the new house, I get ...
Nest cameras now useless
We have two cameras that used to work perfectly prior to google taking over, now whenever I log into our account all we ever see is the blue spinning circle.Our camera feeds never load, doesn't matter if i use the iOS app or try to access through the...
Resolved! Nest Doorbell (Battery) - Camera off, can't be turned on
I recently bought a Nest doorbell (Battery). After setup issues (download update was stuck) Google replaced it with a new device. The replacement doorbell was set up in no time. Yeey !After charging the doorbell to 100% I disconnect it from the USB-C...
Hello Doorbell peeling
Hi,My doorbell camera is peeling/cracking. At first I thought it was a protective film but it seems to be the actual faceplate. Can anyone please provide some advice/support?Thanks
Nest doorbell event triggered by shadow of vehicles
Hi Nest Team,I wanted to let you know about an issue I have with my Nest doorbell.I have a zone setup so I only get notifications about people and vehicles once they're on my driveway/lawn. I've noticed however that when large trucks drive by, the sh...
Resolved! Needed to change routers and SSID's and now my Nest doorbell and camera won't connect?
I had both my Nest Doorbell (battery) and Nest Cam with floodlight installed and set up on 2.4GHz. wifi. Now I need to change to a different router that also has a different SSID. So I've removed both as installed devices using the Google Home app, w...
1 second videos, all night long
I have an indoor cam in my living room and every morning there about 3 Dozen notifications of motion in that room. They are all 1 (one) second long. There is never anything moving in the room.I have tried everything I can think of to the room to fix ...
Recording/motion detection gaps
There need to be controls for pre- and post- recording. I understand the doorbell will only record when motion is detected for battery saving, but it's faulty and these controls could compensate for that. For instance, my nosey neighbor approaches an...
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