Hello - I'm running into an issue with a nest doorbell (battery) and a new nest cam with floodlight that I'm trying to add to my home. The doorbell has been installed and working properly for about a year. Now trying to install a new nest cam with floodlight and i keep getting the 'can't connect to assisting device' error. I've tried setting up a new 'home' and then connecting the cam/floodlight. It will work, then when I try to add the doorbell to that one, i get the same error. How do I get both installed on the same 'home' or am i stuck with one being a brick?
Once you've installed your floodlight camera in the new temporary "home", can you then remove it from the Google Home app and then select your regular "home" and add the camera there?
If you get the same "assisting device" error, can you temporarily turn off your doorbell?
(The "assisting device" error has been a real nuisance for some customers, with no solution from Google Nest.)
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.