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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13607 Views
  • 0 replies
  • 5 kudos

Won’t connect to wifi

Hi all, I’ve just changed sky package and the camera can’t find the wifi. I’ve tried through laptop and phone

Aarron by Community Member
  • 627 Views
  • 4 replies
  • 1 kudos

Moved, and several questions....

We have moved.One nest camera cord is sun damaged and needs to be replaced.Nest battery doorbell needs a new mounting plate, we have lost.Our account for the old house has been deleted, how do we transfer Nest Aware (if it hasn't expired, this reno h...

Jwheatie by Community Member
  • 816 Views
  • 5 replies
  • 0 kudos

nest cam outdoor is dead

HIYesterday my nest outdoor cam suddenly stopped workingNo reinitialization worksIt is "turned off" and nothing is possible to turn it onI bought it 4 month ago and I feel scammed.No waranty from Amazon (I nedd a replacement, not a repayment), no con...

spounz by Community Member
  • 1264 Views
  • 9 replies
  • 0 kudos

Nest doorbell won’t factory reset

I’ve tried to factory rest my camera as it stopped charging and all I get is a solid white light. No flashing yellow lights as suggested. This is the second time now having this same issue, the last time I exchanged my doorbell. I don’t want to keep ...

khosni by Community Member
  • 2119 Views
  • 5 replies
  • 1 kudos

Camera angle is wrong

My Nest camera was installed by ADT. The angle is wrong. All I ever see is myself coming and going, or people walking by in the street. I get notified when I have removed a package, but never when a package is delivered. I think the wedge needs to be...

Zephyr by Community Member
  • 4866 Views
  • 20 replies
  • 0 kudos

Nest outdoor camera wont record audio

We have a nest outdoor camera that we have plugged into an outlet we also have nest aware subscription. I can watch the live with audio no problem. But there has never been audio recorded on the events, either in the home app or after downloaded. For...

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