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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Nest Security Camera - Presence Sensing Not Working

The presence sensing function worked quite well since December 2021. However, I noticed that about a week ago (i.e. April 8), my nest camera did not switch on when I left home. I also noticed that my Google Home app did not change to Away when I left...

bsshung by • Community Member
  • 2143 Views
  • 26 replies
  • 1 kudos

Nest Cameras Offline - But They Aren't!

Hooked up five new cameras (indoor/plug in) today at my office using my laptop. All good. Came home and got on my computer to subscribe to Nest Aware / share with other tenants. All five cameras show "Your camera is offline."Drive back to the office ...

JoelRash by • Community Member
  • 354 Views
  • 4 replies
  • 0 kudos

Replacement parts for cameras

Today I went to hang up a brand Nest outdoor cam that's been in a closet (in its original box) for a couple years. Unfortunately, it is missing the magnet that allows us to mount it. Searched all over the internet, and EVERY SINGLE offbrand mount als...

lfriend by • Community Member
  • 2968 Views
  • 6 replies
  • 1 kudos

Don’t remember my gmail account email

After the AC problem I have disconnected the thermostat and delete my nest app, ones the AC was fixed I’m trying to recover my account but can’t remember my gmail account and until I don’t remove the add on from that account I will not be able to ins...

Nest camera wont charge

I have had the nest battery camera for a few months. The first time I tried charging the camera it took a while to get it to actually charge. I'm attempting to charge it again but it won't work. My other camera that I have will charge. Please help.

Google Nest Battery doesn't appear in the Google Nest App

Hello all. I just installed my Google Nest Battery camera but I can't seem to add it to the Nest app. I can see it in the Google Home app, but I have all my other cameras setup with Nest Aware in the Nest app so I need it added there. How do I do thi...

DukeAJuke by • Community Member
  • 302 Views
  • 3 replies
  • 0 kudos

Resolved! Camera video history playback constantly freezing!

I’ve been experiencing this issue over the past month on my iPhone 13 Pro Max. The video will play recordings initially, then freezes. If I exit from the app and try again, sometimes it helps but often I get the same result.I have tried to uninstall ...

Bontonsb by • Community Member
  • 5233 Views
  • 17 replies
  • 17 kudos

Very Slow Doorbell View Rendering

I have a nest doorbell connected to a 400MB internet connection but any time someone rings my doorbell it takes 45 seconds to two minutes to render the app’s camera view so I can interact. It’s been this way since the day I got it. Does anyone else h...

Doorbell Internal ribbon wire

I lost the tool to take the doorbell off the mount and watched a YouTube video on how to remove the doorbell woth a paper clip . I’m tryin this I accidentally pried the faceplate off instead and it ripped the interenal ribbon wire they connects the c...

Nest IQ cameras

Lately my nest security cameras the Nest IQ has the blue circle just turning on the screen when I try to view video….has anyone else has had this issue within the past few weeks is when I have been noticing it ….prior to tht I had no issues…i als0 th...

TeeRN1324 by • Community Member
  • 1263 Views
  • 17 replies
  • 2 kudos
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