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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Faulty device - Denied raising a complaint.

tl;dr -- Device stopped recording live events.- Faulty device, always idle unless actively viewing live feed.- Multiple contacts to be told 10 days later, that this is expected behaviour for the camera to not record events while idle (But that the ca...

HarryB by Community Member
  • 1127 Views
  • 10 replies
  • 2 kudos

Nest cam indoor

After canceling annual subscription to Nest Aware my camera will trigger an event in motion, but only records a snapshot - no video. Please don't tell me to check my wifi, that has been ruled out repeatedly. I need help with Nest or camera only

Willis by Community Member
  • 479 Views
  • 4 replies
  • 0 kudos

Trapped in a user/password loop

Hi everyone. Trying to add a 2nd generation wired webcam to a new location. 1. On my phone, launch the Nest app.2. go to my new location and Add Product.3. scan de QR code of the new webcam.4. go to Google Home app5. key the + upper west corner6. set...

Google Nest indoor wired camera not setting up

This is the 3rd purchase of brand new nest indoor wired cameras. I returned the first 2 because I thought they were defected, but now that I see I’m not the only one with the issue I realize it’s on Google’s end. Every single time I attempt to add my...

Isaac1 by Community Member
  • 738 Views
  • 8 replies
  • 0 kudos

Nest Cam notifications not working

I have 2 indoor Nest Cams. Notifications have suddenly stopped. Nothing has changed in my settings on my phone or my PC. Both cams are supposed to send push notifications AND email. Neither is being received.

Nest doorbell video being blocked

My next door neighbor uses a video jammer to jam my security cameras. They are now jamming my Nest doorbell video when someone walks up to my house. Thankfully, I can hear the doorbell ring, but I’m not alerted of sound or motion. Is there a solution...

AnnieT by Community Member
  • 1392 Views
  • 4 replies
  • 0 kudos

Cameras on Away Off

My cameras don’t record anything at night. Is there a certain setting it should be on?thank you

Dc728 by Community Member
  • 308 Views
  • 3 replies
  • 0 kudos
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