Nest doorbell ( battery) button jammed

[Radiusmotion]

I've removed the nest battery doorbell to charge it, and the small button on the back that prevents the doorbell from being removed without using the tool is now stuck and can't be re-mount.

Does anyone know how to fix this? 

[aatienza]

Hey Radiusmotion,

Oh no! I'm sorry to hear that. Could you send us a photo of what's happening so I can take a closer look?

Thanks,

Archie

[aatienza]

Hey Radiusmotion,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey Radiusmotion,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie