cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Help Center

Forum Posts

Start a conversation

NC023 ERROR - Nest NC3100US Cam IQ Indoor

Hi, I purchased this camera, when I plug it in there is a red light that goes on and off. If I do a factory reset with a pin - it turns off completely. In the app I get error NC023. I need help please!

YOSEFTEC by • Community Member
  • 595 Views
  • 3 replies
  • 0 kudos

Nest Doorbell Chipping and Peeling

I have a Nest doorbell that is Chipping and Peeling around the camera lens. I have concerns that this might cut someone. This is my second replacement for the doorbell as the original doorbell had the same issue. Has anyone found a fix for this? It a...

Skraps by • Community Member
  • 921 Views
  • 7 replies
  • 0 kudos

Doorbell is offline

Ive had my Nest Doorbell for about 1 year and a half. It is offline for 2 days now. I tried to follow all the trouble shooting and do a Reset, but it doesn't do anything. I can't get the Doorbell to turn on. I even tried to charge it and nothing ligh...

PatrickL by • Community Member
  • 645 Views
  • 4 replies
  • 1 kudos

Backplate replacement

Hi, could I please buy a replacement backplate for google Nest Hello door bell. Someone decided to try and steal out bell and instead ended up damaging the backplate in the process...Good news it they did not steal the bell bad news is the back plate...

ElenaY by • Community Member
  • 827 Views
  • 5 replies
  • 0 kudos

Motion detection and light control

I have a nest doorbell and Philips hue lights. It would be ideal to be able to have the lights turn on after sunset when motion is detected. I see this has been requested for years by various users, how hard can it be? Had anyone got a good ITTT rout...

Resolved! How To Factory Reset Nest Outdoor Camera

I need help resetting my Nest outdoor camera. This issue has come up repeatedly on here -- e.g., here, here, and here -- but no solution gets posted.I have a Nest outdoor camera. The device is set to interface with a wireless router that no longer ex...

JoeC3 by • Community Member
  • 82785 Views
  • 11 replies
  • 3 kudos

Nest cams not recording/saving video

Our new nest cameras do not save video. We do have a subscription, and the older, pre-google cameras save video. However the 3 newer cameras seem to save it only for a few hours. I don’t see any options within the app to change settings to save video...

Dan111 by • Community Member
  • 3172 Views
  • 15 replies
  • 3 kudos

Nest camera and Google home hub

I have second generation nest camera (white camera) that I have in my sons bedroom. I just moved to a larger space so I bought a Google home hub to stream his camera too. My home hub is telling me it cannot support streaming. Is this because of the n...

Nest Cam Battery

I am having difficulty connecting my camera the message I keep receiving cannot connect to cloud. Tried factory setting and router restart it is not workingi have a UniFi network with 2.4 - 5 GHz broadcast. Help is appreciated

OmarSh by • Community Member
  • 359 Views
  • 1 replies
  • 0 kudos
Labels