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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
nest camera's stop working
My nest doorbell stopped working about 4 months ago when my power went out. With the doorbell being battery it shouldn't have effected anything other than the wifi. Although when the wifi came back the camera never worked again. About once a month it...
Nest doorbell (battery) can't connect to joining device
I bought this doorbell last black friday and forgot about it. Tried setting it up today in the google home app and it goes through the "preparing device" but then it does the "connecting to joining device" (which I'm not even sure what that is) and t...
Nest Camera
I bought a Nest Cam (battery) in July. It has been working fine while on battery power. Some time back I bought the power cable for it so it would remain charged. After a few weeks the camera went offline. I’ve tried all the advice, reboot, factory r...
Resolved! Problems with Doorbell switching offline
My wired Doorbell series 2 has kept switching offline. I have just installed 3 Google WiFi extenders with one being located near to the Front Door, together with the Mini Hub Speaker/Chime. Disappointingly the doorbell camera still reports being offl...
Entry key for doorbell
Need to get entry key to connect doorbell to another device. However doorbell is secured to door jam so I can’t get to back of it to see key. Suggestions?DT3
Nest Cam: not able to see it in my Google Home so impossible to connect
Hello I have already a Nest door bell camera that's work very well. I both recently à Nest cam (battery) for ma back yard but it just doesn't connect to my Google Home application, it's says that it doesnt see it. I've made it several times with no r...
Nest camera keeps sending false vehicle alerts
I've tried to ignore the persistent false vehicle alerts but I'm finally fed up with nuisance alerts. It does no good to be be alerted if there isn't a vehicle in my immediate driveway. I don't get hardly any false alerts in daytime but they do occur...
Nest camera battery not charging when on mount
Hello. My nest camera is mounted on an outside wall. I can put the charging cable out of the window to charge it as I have the security cable attached. When I plug in the charging cable it just says plugged in and does not charge. When I take the cam...
Resolved! Wireless gen2 lens is cracked
HiMy gen2 wireless fell off the mount and the lens has cracked. Can this be replaced or repaired?Thanks
