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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13608 Views
  • 0 replies
  • 5 kudos

Can't hear caller

I have a wired Hello Doorbell (1st generation I guess). All seems to work well but I cannot hear callers. They can hear me. I understand it should be possible to talk and listen simultaneously. I'll be very grateful for any advice.

Jpaulg by Community Member
  • 2216 Views
  • 7 replies
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Cannot connect camera to wi-fi

I have two Nest Cam indoor wired cameras, both about the same age and connected to the same wi-fi network and router. I recently installed a new router and reconnected one camera as well as a doorbell camera with little problem. No matter what I do, ...

flj0303 by Community Member
  • 7597 Views
  • 9 replies
  • 1 kudos

Why am I limited by using Gsuite?

We have a Google Home set up, using my Gsuite account, with basically every Google device under the sun. Why then, can I not set up the Nest Doorbell with this same account?And why has this been brought up with Google for over a year with no action? ...

Battery Doorbell

We have had doorbell for couple months with no problem. One morning went off line. No changes to internet or anything. Google was able to get it working from my hotspot on phone but once I tried to house internet, it won’t connect. I have reset, remo...

Dorado1 by Community Member
  • 631 Views
  • 3 replies
  • 0 kudos

"This video isn't available yet. Check back later."

This issue continues to be a problem for my Nest Cam with Floodlight + Google Home App. I've gone down a rabbit hole of other posts talking about this problem, including but not limited to:https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/...

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Resolved! Why short events show as "stream problem"

After motion detection, the camera needs up to a second to light the green led. But even events of about 2 seconds shows up in "history" as "stream problem". You need to put the cursor at its exact time to see that message, as the event is not even m...

Uthinu by Community Member
  • 1350 Views
  • 7 replies
  • 0 kudos
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