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Does anyone know how to factory rest indoor camera on the nest cam 2nd generation?

chunyi
Community Member

hi,

does anyone know how do i factory reset the device? i had it up and running for few hours, and then i unplugged  it and relocated the camera to another room, after that,  it won’t connect anymore. (i have also tried to remove the device from the home app as well)

the device is now flashing white light for few sec, and then the light turns off. 

thank in advance for the support.

 

6 REPLIES 6

Cathal_S
Bronze
Bronze

Hi chunyi,

Have a look at the link below for more information about resetting your Nest camera.

https://support.google.com/googlenest/answer/9252162 

 

 

Regards,
Cathal

chunyi
Community Member

hi Cathal, 

thank you very much, it works!

janthadeus
Community Specialist
Community Specialist

Hey folks!

 

Thanks for your help, Cathal_S.

 

Woohoo! Glad to hear that! Feel free to let me know if you have other questions or concerns.

 

Cheers,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

It's me again. Checking in to see if you still need help with this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 
 

 

Regards,

JT 

hi Janthadeus,

you can lock this post, thank you.

BR,

janthadeus
Community Specialist
Community Specialist

Hi there,

 

Understood. You're welcome! I'll lock this thread now. Should you need to create a thread in the future feel free to create a new one.

 

Cheers,

JT