08-14-2022 06:56 AM
hi,
does anyone know how do i factory reset the device? i had it up and running for few hours, and then i unplugged it and relocated the camera to another room, after that, it won’t connect anymore. (i have also tried to remove the device from the home app as well)
the device is now flashing white light for few sec, and then the light turns off.
thank in advance for the support.
08-14-2022 07:13 AM
Hi chunyi,
Have a look at the link below for more information about resetting your Nest camera.
https://support.google.com/googlenest/answer/9252162
08-14-2022 07:23 AM
hi Cathal,
thank you very much, it works!
08-14-2022 07:18 PM
Hey folks!
Thanks for your help, Cathal_S.
Woohoo! Glad to hear that! Feel free to let me know if you have other questions or concerns.
Cheers,
JT
08-17-2022 07:37 PM
Hi there,
It's me again. Checking in to see if you still need help with this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Regards,
JT
08-17-2022 07:55 PM
hi Janthadeus,
you can lock this post, thank you.
BR,
08-17-2022 11:06 PM
Hi there,
Understood. You're welcome! I'll lock this thread now. Should you need to create a thread in the future feel free to create a new one.
Cheers,
JT