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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 162 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15877 Views
  • 0 replies
  • 6 kudos

Nest Camera Battery Drains Too Fast (Not Temperature Related)

Hello, friends. I am having a very annoying problem with my Nest camera battery draining WAY too fast.First, let me say I've had this problem since the camera was first installed about a month ago. I live in a sunny CA climate and the temp is always ...

raycope by • Community Member
  • 14490 Views
  • 10 replies
  • 7 kudos

Door bell not able to connect to camera

New doorbell was not able to connect to camera via Bluetooth when adding new device from Nest app (Error node NC021). Same error code received even with Bluetooth reset, phone reset and different phone. Tried many times following instructions for fac...

chienwu228 by • Community Member
  • 1326 Views
  • 5 replies
  • 0 kudos

Auto record when doorbell rings

Hi, community!I have my doorbell set to record motion at night. But I’m wondering how to set it to record when the doorbell rings during the day. My event feed tells me the doorbell rings but unless I turn the camera on immediately, I miss who’s actu...

Skirkland by • Community Member
  • 4648 Views
  • 17 replies
  • 0 kudos

nest camera's stop working

My nest doorbell stopped working about 4 months ago when my power went out. With the doorbell being battery it shouldn't have effected anything other than the wifi. Although when the wifi came back the camera never worked again. About once a month it...

Nest doorbell (battery) can't connect to joining device

I bought this doorbell last black friday and forgot about it. Tried setting it up today in the google home app and it goes through the "preparing device" but then it does the "connecting to joining device" (which I'm not even sure what that is) and t...

docster28 by • Community Member
  • 4217 Views
  • 11 replies
  • 0 kudos

Nest Camera

I bought a Nest Cam (battery) in July. It has been working fine while on battery power. Some time back I bought the power cable for it so it would remain charged. After a few weeks the camera went offline. I’ve tried all the advice, reboot, factory r...

Flan316 by • Community Member
  • 1652 Views
  • 9 replies
  • 0 kudos

Resolved! Problems with Doorbell switching offline

My wired Doorbell series 2 has kept switching offline. I have just installed 3 Google WiFi extenders with one being located near to the Front Door, together with the Mini Hub Speaker/Chime. Disappointingly the doorbell camera still reports being offl...

Entry key for doorbell

Need to get entry key to connect doorbell to another device. However doorbell is secured to door jam so I can’t get to back of it to see key. Suggestions?DT3

DT3 by • Community Member
  • 652 Views
  • 3 replies
  • 0 kudos
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