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Nest doorbell

Babygirl120410
Community Member

Hello my Nest doorbell records a very short time. Like it recorded at 4:30 am but at 8am it's gone. So it holds like 10 and deltes everything or it's a time thing. My arlo does 5 days. How do I extend the length of time the video is kept? 

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Babygirl120410 

If you have one of the 2nd gen Google Nest Doorbells and do NOT have a Nest Aware subscription, then your free event video history is only available for the most recent 3 hours.

https://support.google.com/googlenest/answer/9681538?hl=en

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s response. Let me know if you need anything else.
 

I appreciate your help, MplsCustomer.
 

Thanks,

JT

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

janthadeus
Community Specialist
Community Specialist

Hi Babygirl120410,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks for chiming in, Jake.

 

Best,

JT