03-02-2023 11:36 AM
Hello my Nest doorbell records a very short time. Like it recorded at 4:30 am but at 8am it's gone. So it holds like 10 and deltes everything or it's a time thing. My arlo does 5 days. How do I extend the length of time the video is kept?
03-02-2023 03:22 PM - edited 03-02-2023 03:22 PM
If you have one of the 2nd gen Google Nest Doorbells and do NOT have a Nest Aware subscription, then your free event video history is only available for the most recent 3 hours.
03-06-2023 05:10 PM
Hi folks,
Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s response. Let me know if you need anything else.
I appreciate your help, MplsCustomer.
Thanks,
JT
03-10-2023 10:21 AM
Hey there,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
03-11-2023 09:57 PM
Hi Babygirl120410,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks for chiming in, Jake.
Best,
JT