@rshumate
Did you perform a factory reset as described in the Help topic below, pressing the factory rest button until the status light blinks yellow 4 times with a countdown tone, and then turns solid yellow with a confirmation tone?
https://support.google.com/googlenest/answer/9252162?hl=en&sjid=7247967974083017712-NC#zippy=%2Cnest...
If your floodlight camera is connected to power all the time and you're not switching off the camera's circuit, you should NOT be getting low battery alerts. We've had a battery camera (the same camera) since Sept. 2021, plugged in with the optional power cable, and it's been "Live" and online ever since.
If you need to contact Support:
1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.
