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Nest indoor camera, no sticker, no QR code or serial number

MikeV1503
Community Member

Can’t add my nest indoor camera bcuz the sticker with the QR code and number is gone. How can I add it without these? I did it before by using a laptop but I don’t have a laptop right now and that’s the only place I was able to do it. 

 
 
6 REPLIES 6

Rubes
Gold Product Expert
Gold Product Expert

You can add it using the Google Home app (assuming the camera is the indoor cam released in 2021). From within the app, you’ll need to enter the set up key which is found on the bottom plate of the physical camera itself. You can bypass scanning the QR code during set up but you’ll need physical access to the camera.

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I appreciate the help @Rubes. I wanted to check if you still need help with this. If you have other questions and concerns, feel free to let me know.


Thanks,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve

I’m still not able to proceed with set up bcuz there is absolutely no numbers or letters whatsoever 

Brad
Community Specialist
Community Specialist

@MikeV1503

 

I am so sorry to hear that you are missing the QR code! Do you still have the packaging that the device came in? The QR code is als on the packaging.

 

Best regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.