Thank you for sharing your experience with us here in the forum. We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices, following the steps found here, or you can submit it through the app. This information goes to our engineers and developers, so please share everything you wish them to know about this.
@RocknRob thanks for posting here in the Community. I'm sorry if you're not getting your expected alerts. To confirm, do you have an activity zone set up? You need to check the events settings of your Nest Camera with your Nest app or Google Home app.
Follow these steps:
Open the Home app > select your Nest Camera > go to settings > Events > seen events > select the events that you wanted to get an alert from.
Let us know how it goes.
I appreciate the help, MplsCustomer.