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Nest out door camerea detecs vehicle comibg out of the garage but not entering the driveway to the g

RocknRob
Community Member

My nest outdoor camera will see people entering my driveway but not vehicles?

Strongly it does send notifications of our vehicles leaving the garage via the driveway?

7 REPLIES 7

MplsCustomer
Bronze
Bronze

@RocknRob 

We see some of the same anomalies with our Google Nest Outdoor Camera mounted over our garage door. It does not always detect a vehicle entering or leaving the garage.

Hey RocknRob,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

 

I appreciate the help, MplsCustomer and Emerson.

 

Thanks,

JT

Hey,

The camera does NOT consistently pick-up vehicles. It is sporadic.

At a close distance it does recognize people.

not impressed with the product. At $225 CAD and a google product I expect more.

Brad
Community Specialist
Community Specialist

@RocknRob

Thank you for sharing your experience with us here in the forum. We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices, following the steps found here, or you can submit it through the app. This information goes to our engineers and developers, so please share everything you wish them to know about this. 

Best regards,
Brad

Brad
Community Specialist
Community Specialist

Hi there, 

 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

 

Best regards, 

Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad

EmersonB
Community Specialist
Community Specialist

Hi everyone,

@RocknRob thanks for posting here in the Community. I'm sorry if you're not getting your expected alerts. To confirm, do you have an activity zone set up? You need to check the events settings of your Nest Camera with your Nest app or Google Home app.

 

Follow these steps:
Open the Home app > select your Nest Camera > go to settings > Events > seen events > select the events that you wanted to get an alert from.

 

Let us know how it goes.

I appreciate the help, MplsCustomer.

Best,
Emerson