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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1530 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17615 Views
  • 0 replies
  • 7 kudos

Camera access audit or event log?

A family member stated they heard a voice coming out of a Nest Camera at an unusual time. Is there an audit log somewhere in the Home App or elsewhere that will enable me to investigate when and from where Live View requests occur?

Resolved! event video history.

I would appreciate some clarity on the event video history with no subscriptionDoes it record 3 hours of events keep it, or does it only keep recordings for 3 hours?Ie, if it takes a 15 minute recording at 7am, does it then delete that recording at 1...

deanl by • Community Member
  • 2910 Views
  • 8 replies
  • 0 kudos

Cannot factory reset doorbell (wired)

There's no option for wired doorbell it seems...However, I'm having difficulty resetting mine. I attempted the two button reset after attempting a normal reset by disconnecting wires for 10 seconds. The two button reset (using a paper clip and pressi...

mcosgro17 by • Community Member
  • 24590 Views
  • 9 replies
  • 3 kudos

Nest hello doorbell cracking

I’ve been a Nest user for the past few years. My Nest hello doorbell is cracking around both areas (bell button AND camera housing). It’s out of warranty, but what happens when it cracks and breaks? I have two Nest outdoor cameras, but I’m seriously ...

Notifications for vehicles

My outdoor nest battery camera is not giving me vehicle notifications either . Any information would be greatly appreciated !

Sgould61 by • Community Member
  • 1264 Views
  • 6 replies
  • 0 kudos

Nest aware trial - what happens next?

apologies if this question has been asked in the past. ..I have a nest battery doorbell and as far as I was aware this comes with a Nest Aware Trial after which it switches to a Free non-paid 3 hour subscription? can anyone confirm this for me?

NutCase by • Community Member
  • 800 Views
  • 3 replies
  • 0 kudos

nest aware issues?

So i upgraded today to the nest aware pro because I'm assuming my trial ended. So i upgrade and then all my previous data was all lost. I literally had videos i needed to watch because someone i didn't know came to my house and then everything get er...

justingum by • Community Member
  • 938 Views
  • 4 replies
  • 0 kudos
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