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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 228 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15965 Views
  • 0 replies
  • 6 kudos

Floodlight disappeared from app and won't come back

Everything was working fine and then suddenly I noticed the floodlight portion of the camera disappeared from the Google Home app. My wife got a notification saying I removed the light.I've factory reset (till the chime and yellow light occurs).after...

Replacement mounting hardware for video doorbell (battery)

Hello I recently purchased the google nest video doorbell (battery). I went to install it and somehow lost the mounting hardware. I have look for it for hours now and can't find it (I'm convinced my wife threw it away). Anyway I would like to know ho...

Kcreswell by Community Member
  • 1997 Views
  • 4 replies
  • 1 kudos

Replacement Policy for a Peeling Nest Doorbell

I would like to understand if the replacement policy for peeling Nest Hellos that are not under warranty anymore has changed. I have been told a month ago that no replacement was being offered and would like to understand if this is still true. Pleas...

Doorbell

Looking for help with our Nest doorbell. Tells me it’s offline and not sure how to get it online. Have no trouble with any other devices in the home. Have used all troubleshooting tips to no avail. Please help!

Russovoth by Community Member
  • 844 Views
  • 3 replies
  • 0 kudos

First gen Nest Camera dying/dead?

I have a first generation Nest camera that has been barely working the last few weeks, and I'm starting to think that it might actually be on its last legs.The camera cannot be reached on the Nest or Google Home app, despite working previously. I kno...

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JordanKZ by Community Member
  • 1086 Views
  • 3 replies
  • 0 kudos
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