12-24-2022 01:03 AM
I have I had 4 nest IQ cameras and my driveway one stopped working. I checked the wires and still nothing. Please help any suggestions? It’s hard to reach Google for support when I call
12-29-2022 09:04 AM
Hello Snoopy8,
Thanks for posting here in the community. Let's go ahead and see our options here to help you. To confirm, how far is that Nest Camera from your WiFi network? What is the light status of your Nest Cameras?
Give these steps a try:
Looking forward to your response.
Regards,
Emerson
12-29-2022 09:42 AM
Hello. So the camera has been working well for over a year. Now it is not turning on. No light no nothing
12-29-2022 10:09 AM
Hi Snoopy8,
Thanks for getting back to us. I would suggest you try plugging in the power adapter to a different power socket and observe the light status and behavior of your Nest Camera.
Keep us posted.
Best,
Emerson
12-29-2022 11:41 AM
My plug works. Camera is not turning on at all no light. Camera won’t turn any light on or for me to reset. I plugged camera to different plugs. It’s not the plug. Plug connects to other things and they all work but the camera
12-29-2022 12:06 PM
Hey Snoopy8,
I'm sorry to hear about your experience on your Nest Camera IQ Outdoor. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.
Thanks,
Emerson
12-29-2022 02:06 PM
Thank you! I sent the form. Hopefully they can help??
12-30-2022 12:06 PM
Hi Snoopy8,
We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. If you have any questions or concerns, feel free to create a new thread as I will be locking this thread after 24 hours.
Best,
Emerson