Nest video preview not working anymore

[Peter22]

I have a samsung s21 Android smartphone and now suddendly the video preview is not working anymore in the Nest app.

Looks like Nest have changed something in the app.

Because iPhone users also reporting the same error. About the dissapearence from the video preview function in the Nest App.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[SteveT1]

Hi folks,

Just wanted to jump in to see if you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

[SteveT1]

Hi there,

Just checking in to see if you still need assistance with this.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Steve