I tried installing the nest wired(2nd gen) door bell today. Once I turn on main power I hear a buzzing noise from the chime and the doorbell has no power. Tying to see if anyone has ideas as to what is wrong
The possibilities include an incorrectly wired "chime puck", a defective "chime puck" (this forum has numerous reports of defective "chime pucks" for the new 2nd Gen Google Nest Doorbell), or an inadequate doorbell transformer (https://support.google.com/googlenest/answer/9247132).
The Nest Doorbell (wired, 2nd gen) must be connected to a transformer rated to 16 to 24V AC and at least 10 VA to receive enough power. 30 VA is recommended for homes that have high-impedance doorbell wiring due to long wire runs or thin doorbell wiring. You may need to upgrade or replace your current transformer. You also need to replace your current Nest chime connector with the new one that comes with the Nest Doorbell (wired, 2nd gen). For more information, check this article.
@barru007 how's it going with your Nest Doorbell? Were you able to read the information and check the links that MPL and Brad have shared? In case you have an update, you know where to find us.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
