Nest wired doorbell yellow flashing light; electrician cannot find problem

[VAgirl]

I recently purchased and tried to install a new wired Google 2nd gen doorbell but ended up with the blinking yellow light indicating not enough power. I had a certified electrician come to my house to try to find the problem, but he said everything is set up properly, there's not a problem with the transformer, there's adequate power to the chime and the doorbell, and he can't understand why it's not working. I don't really want to pay a Nest certified installer if I don't have to. Any suggestions? Thanks!

[MplsCustomer]

@VAgirl 

There are a number of posts in this forum from customers who had problems with 16 V 10 VA transformers even though they meet Google Nest's stated minimum requirements (https://support.google.com/googlenest/answer/9247132). When we got our second Nest Hello doorbell a couple of years ago, we upgraded to a 16 V 30 VA transformer because our chime wouldn't ring for the second doorbell. I've seen posts from other customers who also upgraded to 16 V 30 VA.

I'm not an electrician, just another Google Nest customer sharing our experience.

Here's a similar recent post:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Mechanical-chime-not-working-with-Nest-...

[VAgirl]

Thank you!

[Jeff]

Hi VAgirl,

It looks like MplsCustomer was able to give you the info you needed to sort this out. I just wanted to follow up and see if you had everything you needed to resolve this or to see if you still had any questions here. If you still need more input, just let me know.

Thanks,
Jeff

[janthadeus]

Hey there,
 

I want to check if you still need help. Don't hesitate to reach back if you do.

I appreciate the help here, MplsCustomer and Jeff!

Thanks,

JT

[janthadeus]

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Best,

JT