Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more
Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Unresolved case
I spent 2 hours troubleshooting our recent doorbell purchase. Despite prefectly recording video I cannot live view from any device, despite perfect wifi signal to the bell and indeed even when connected to it via my phone's own hotspot.The issue rema...
Best door bell
Outside of zones: noneThere is a motion happened, I keep receiving the event notification. How can I stop that?
Outdoor Nest Cam
We recently moved and brought our security camera from our old house to our new house. Set it up, had to renew subscription ($6/mo), but app is not sending notifications and only shows still shots. I have confirmed that we are set up for subscription...
Near IQ camera stopped working
Camera was working fine for about 6 months and now it’s not working at all. I have unplugged and plugged back in, the halo comes out n but nothing after that. App says the camera is offline. I can’t get it to connect to the WiFi anymore either throug...
Support Hell
I am in support Hell and am considering never doing business again with Google. I have over 10 Nest cameras and wanted to add an exterior unit. The only one available was a battery unit but it was advertised to operate with a cord. Turns out the supp...
Nest Doorbell Cracked
I wanted to let everyone know that Google doesn’t follow up well with issues. My Google Nest Hello doorbell camera is cracked without any exposure to direct sunlight or rain. I’ve posted before and someone from Google reaches out and says they will...
Forever Shipping Times
I ordered a Nest camera battery and a nest doorbell battery 3 weeks ago. When I ordered it it said it'd come within a week. Every day since then, the estimated delivery has been pushed back a day. It still says ordered and not shipped. I know that th...
Resolved! Outdoor nest cam
New router In our home, now the nest cam stays offline....can't find anything in settings to change that.
Cannot connect nest indoor cam to 5ghz
I had to unplug my nest indoor cam for a few hours and now it will not connect to the 5ghz band. It just gives either C220 or C225 errors. Right now it is connected to the 2.4ghz but keeps dropping out every hour. Here is what I tried so far:-Update ...
Help on Nest Hello - Too dark
I installed the next hello doorbell, battery version, and it is too dark to see any faces. The porch and door are covered resulting in a shadowed area, with the yard in full sun. The camera exposes perfectly for the yard in the distance but NOT for t...
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