NestNest cam wont power on

[Bebeegal]

I have a indoor Nest cam I've been using it for about a year and all of a sudden it won't power on I have tried changing Chargers try changing the chords everything Outlets etc... help

[gmelanymelissa]

Hi Bebeegal,

Thanks for posting in the community. I understand that your Nest Cam (indoor, battery) has stopped powering on after a year of use. I appreciate all your efforts to resolve this issue. No worries, help is here!

To better understand the situation, I'd like to ask a few questions:

• When you plug the camera in, do you see any light, or is it completely off?
• Are there any signs of debris, corrosion, or damage on the Pogo connector pins?
• Did you clean the power connectors before attempting to charge the camera?
• Have you confirmed the charger is seated correctly and that the pins are making full contact with the camera?

Once I have these details, I can better assist you with the next steps.

Regards,

Melany