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Nestcam with floodlight not added to nest app?

CatsHero
Community Member

‎03-07-2022 02:36 AM

I got the nestcam with floodlight.  Installed no problem. But it doesn't show up in the nest app for some reason.  Just the Google home app?

Its a nest product that doesn't work with the nest app?  I don't get it.

I ask because the features and options for our other google cams are better than what's offered in the Google home app.

 

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MplsCustomer
Bronze
Bronze

‎03-07-2022 07:32 AM

@CatsHero 

Unfortunately, you have discovered what all of us who have purchased the new Google Nest cameras and doorbells released starting in 2021 have discovered. Even though they are Nest cameras, they work ONLY in the Google Home app and NOT in the Google Nest app or on the home.nest.com website.

Google's rationale for this 2-app approach is posted in this Sept. 29, 2021 blog posting on this forum--along with a lot of customer reactions:

https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

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