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New Google/Nest Cam Will Not Allow Selection of WiFi Network

gospelman
Community Member

I replaced my older IQ indoor cams with the newer Google Home cams. When setting up the cameras I want to use a different network from the other old Nest devices in my home. But no matter what, the new camera always finds an old device (Nest Protect) to set the WiFi network and does NOT allow me to select the network I desire.

How does one prevent a new camera/device from using another device to select the wifi network?

Frustrated.

4 REPLIES 4

EmptyNester
Silver Product Expert
Silver Product Expert

That is a great question.  The only thing I can think of is power down the WIFI on the network you don't want and also power down all NEST devices on that network and then add the new cam as a new device in a new location.  But I'm not sure you want to do this as I don't think you will be able to see all the cams in the one app without logging out and logging in under a different gmail address.

But one other thing for you to consider before moving forward.  The limitation on the new cameras are significant.  You may want to return them and just buy some used old gen cams on ebay.  The new cams do not work with the NEST app.  They ONLY work with the Google Home app which lacks A LOT of features.  Also, there is no way to view the new cams on a computer.  If you read thru this forum you will see what I'm talking about.  I returned mine months ago after I got them.  

Brad
Community Specialist
Community Specialist

Hi there,

 

I know this is a very late response, but just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

@EmptyNester thanks for your help!

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.