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New Nest Outdoor Camera

Absolon
Community Member

How do you view the new Nest Indoor/Outdoor Camera on a computer

8 REPLIES 8

MplsCustomer
Bronze
Bronze

Sadly, you can't.

You have discovered--like many of us customers have--that the new Google Nest cameras and doorbells released in the fall of 2021 do NOT work with the Google Nest app and CANNOT be accessed from the home.nest.com website from your browser on your computer. They can ONLY be accessed from the Google Home app, even though they are "Nest" products.

For now (at least), we have to use two apps (Google Home and Google Nest) to manage our new and old Google Nest cameras, with no computer browser access for our new camera(s).

Google's explanation for this (along with many customer reactions) can be found in these blogs on this forum:

https://www.googlenestcommunity.com/t5/Blog/New-Cameras-and-Google-Home-app/ba-p/4632

https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

Thank you for the explanation @MplsCustomer.  I am fuming that I just wasted hundreds of dollars on a security camera that can only be viewed on a tiny phone screen. @GoogleNestTeam

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.

 

Please let me know if you need further assistance. 

Best Regards,

Brad.

Hi @Brad .  I have the same issue that I still cannot view the new Nest camera in a web browser.  Is there any update on when we'll be able to do that?

Brad
Community Specialist
Community Specialist

@NestCamLover

 

Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app.

 

Best regards,

Brad.

@BradIs there any way to access Google Home on a computer/laptop?  (Not a smartphone/tablet).

OP of this ticket asked "How do you view the new Nest Indoor/Outdoor Camera on a computer?".

Brad
Community Specialist
Community Specialist

@NestCamLover

 

I wish there was, but unfortunately right now Google Home does not have a web app version. Thought I believe we are interested in changing that. No ETA or anything though.

 

Please let me know if you need further assistance.

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.