New Owner - Camera Already Installed

[Cferrell]

 

 

I moved to a house with an outdoor camera already installed. I need to take the camera off the wall to get the 6 digit code so I can link it to my app. I can’t figure out how to get it off. It’s definitely not a magnet. 

[MplsCustomer]

@Cferrell 

You'll need the hex key that came with the camera--or an Allen wrench--to dismount the camera, as shown at about 6:50 in the video here:

https://support.google.com/googlenest/answer/9223210?hl=en&sjid=13661609732867409505-NA#zippy=%2Cwat...

[Juni]

Hi folks,

Appreciate the help here, MplsCustomer.

Cferrell, thanks for reaching out. I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Regards,

Juni

[Jenelyn_O]

Hi Cferrell,

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks for your help, @MplsCustomer and Juni.

Best,

Jenelyn

[Jenelyn_O]

Hello there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,

Jenelyn