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New indoor next camera

Parojarvi
Community Member

I bought several cameras. However, when I went to set one up, I accidentally made a new home. The next day I wanted to merge them, so I removed the camera from the home I made, and then erased that home, then tried to install. It is giving me a already in use in another spot. These two homes were both linked to my google email address, so it isn't making any sense. What do I do?

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Parojarvi
Community Member

We figured it out. Thank you.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.