New outdoor camera issues

[Cottage]

I do not have a camera icon on my google home app but my outdoor camera is listed under devices. I get notifications and see video in history but can’t access real time. 

also camera is only picking up people and I want it to capture animal activity how do I fix these? Thanks 

[EmptyNester]

Not being able to see video in Real-Time I believe is a known problem that many people on this forum have reported.  As best I can remember this is something that has to be fixed on the GOOGLE side of things.   I suggest you open a support ticket so that you can talk to an actual Google Nest Tech that should be able to get it going for you.   If this works please return here and let us know if and how they fixed it.

Here is the link: To set up notifications, see the "Set up and manage camera alerts" section of this help article:
https://support.google.com/googlenest/answer/9210305

[SteveT1]

Hi folks,

I appreciate the help @EmptyNester. Checking in to see if you have further concerns about your Nest camera? Feel free to update this thread, and we're happy to assist you further.

Thanks,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve