cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

video

asemkesee
Community Member

i need help to retrieve lost vidoe

3 REPLIES 3

EmptyNester
Gold Product Expert
Gold Product Expert

What do you mean by lost video?  If you have a nest aware subscription then it should be there.  If you do not then the video is gone and can no be retrieved.    You can also try and get help from a Google Nest Tech by opening a support ticket here:

https://support.google.com/googlenest/gethelp

 

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I appreciate the help @EmptyNester. Checking in to see if you have further concerns about your recording? Feel free to update this thread, and we're happy to assist you further.


Thanks,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve