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New service provider, nest cam

Anggiovanniello
Community Member

I changed service providers and deleted the cameras. Now I would like to reinstall cameras but can’t find out where to put new provider info and password.

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I'm terribly sorry to hear that you're having this issue, I understand how upsetting this could be, but I'm happy to assist you with this issue. If you are having issues with your Nest Cam or Nest Doorbell, I would suggest that first locate the QR codes or serial numbers for the device and then try to log into your account with them. Setting up a new connection works best when you create a new home. 

Best Regards, 
Brad

aatienza
Community Specialist
Community Specialist

Hey Anggiovanniello,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Brad.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey Anggiovanniello,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie