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Next IQ Outdoor camera

ramNest
Community Member

My Nest IQ outdoor camera has stopped working. After a reset, its blinking blue but its not connecting to the IoS Nest app. 

 

Please advise

5 REPLIES 5

Rubes
Gold Product Expert
Gold Product Expert

If you haven’t already done so, delete the camera from the nest app and try to re-add it. Deleting the app itself and reinstalling might also be a good option to try.

ramNest
Community Member

Thanks for the reply. Not sure what is causing but it has become intermittent now. Wondering if the powersupply adptor causing this issue. I'm not able to buy replacement poweradptor as well.

 

GarrettDS
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. If so, please let me know what troubleshooting steps you have taken and I would love to look into this further for you!

 

Best Regards,

Garrett DS

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.

Angelar
Community Member

I’m having the same problem. Nc0023 error want connect to Bluetooth and I have reset and removed and will not reconnect to new app or different devices.,. Anyone have a fix?