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No Custom Nest Notifications Through Alexa

JosiahE
Community Member

I am supposed to be able to send notification events from my Nest cameras to Alexa via the Partner Connections Manager like so:

https://support.google.com/googlenest/answer/9325080?hl=en#CamDoorbellAnnounce

 

When I log into my Partner Connections Manager labeled : "Amazon’s access to your Google Nest devices", I see a section for "Home" and a section for "Access Control", but I do NOT see a section for "Events". There is simply no section for it. Google Home has been replaced by the Nest app, so I'm curious if this option was removed once they made the switch.

Anyone else able to get this to work?

7 REPLIES 7

JosiahE
Community Member

Nest.jpg

 

Example of what I see

Lance_L
Community Specialist
Community Specialist

Hi JosiahE,

 

Thanks for posting — let's get this sorted out.  What type of Nest cameras do you have? Do you have an iOS or Android device?

 

As a reminder, Alexa motion and person announcements are only supported on Nest Cam (battery), Nest Doorbell (battery), Nest Doorbell (wired, 2nd gen), Nest Cam (indoor, wired), and Nest Cam with floodlight. Person announcements are available in the US only.

 

Hope that helps.

 

Best,

Lance

EmersonB
Community Specialist
Community Specialist

Hey everyone,

 

@JosiahE, I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share the information we're asking above. Also, were you able to read the information that Lance has shared? In case you have an update, you know where to find us.

 

Thanks for answering, Lance.

 

Regards,

Emerson

JosiahE
Community Member

Thank you both for following up! The issue appears to be that I have 1st generation cameras. I just purchased 2nd generation cameras, so we will see how things go!

Lance_L
Community Specialist
Community Specialist

Hello JosiahE,

 

How’s it going? I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Lance

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Dan_A
Community Specialist
Community Specialist

Hello again,

 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan