No more notifications

[Steelking]

Hi, I haven´t received any notifications from my Nest Cameras for some months now. I haven´t changed any settings on my iPhone and have checked the settings in the app but all my notifications are activated. I read some posts that the reason for this could be some update on my iPhone but I have made all recommended updates there are. Can you help me what to do? 

//Steelking 

[Ashepherdson]

Check to see if iOS is blocking notifications 

https://support.apple.com/en-us/HT20192

Also a good router reboot helps sometimes..but I suspect it's the iOS settings. 

[EmptyNester]

Some people report that power-cycle the phone for about 60 seconds brings the alerts back.  Others have said log-out of the app, then delete it from the phone, re-install it and that fixes the problem of no-alerts.

Hope this helps.

[Nestcamnotify]

this seems intentional to fore people buy nest aware subscription. Try that . Use trial or waste $6 . One on my cameras stopped all notifications and with nest aware started working again, as soon as subscription expired no more notifications. 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Response Follow Up

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.