12-31-2022 07:15 AM
We have set to factory setting’s twice
all notifications and sound on both home and nest apps are on
still no notifications delivered
cannot heat doorbell on my iPhone
no audio either way
and no real help to assist
vwry frustrating
Answered! Go to the Recommended Answer.
01-09-2023 08:57 AM
Hi there,
Just checking in on this thread and the activity on it. Looks like the form has been filled out, and you should hear from support soon. In the meantime, we'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad
01-04-2023 11:08 AM
Hey there,
Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.
Best regards,
Brad
01-04-2023 01:56 PM
We are done this twice and hadn’t resolved the issue
01-05-2023 08:45 AM - edited 01-05-2023 08:45 AM
01-05-2023 02:10 PM
it’s been submitted
01-06-2023 08:42 AM
Thank you for filling out the form. You should hear from support soon regarding this thread.
Best regards,
Brad
01-09-2023 08:57 AM
Hi there,
Just checking in on this thread and the activity on it. Looks like the form has been filled out, and you should hear from support soon. In the meantime, we'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad