No qr code no code

[J3str]

I have a nest camera which I believe is a 1st generation wired model. There is no qr code, no set up number just blank 

[Rubes]

Is it the black camera with a round base?

If so, does it show “Nest” on the front or “dropcam”?

[janthadeus]

Hi J3str,

Thanks for reaching out. Let’s sort this out —  question: do you have an IQ Outdoor Camera or IQ Indoor Camera?
 

I appreciate the help, Rubes.

Thanks,

JT

[J3str]

Thanks it's an indoor camera

[janthadeus]

Hey there,

Gotcha — thanks for confirming that. The QR code of the IQ Indoor camera is located at the bottom of its base. 

Take a look at this photo: 

Let me know if you need anything else.

Regards,

JT

[aatienza]

Hello there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, JT.

Thanks,

Archie

[aatienza]

Hey folks,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie

[J3str]

I can't attach a photo but is there an email I can send a picture of this nest cam to?. The qr code and the 6 digit code have come off and now it seems like I have an expensive paperweight 

[aatienza]

Hey J3str,

I'm sorry for the delay. You can fill out this form and let us know once you're done.

Thanks,

Archie

[aatienza]

Hey there,

It's us again. Were you able to fill out the form?

Thanks,

Archie

[aatienza]

Hey there,

Do you still need our help with your device? If so, please fill out this form.

Thanks,

Archie

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie