New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Wrong person detected
The doorbell camera thinks my two daughters are the same person. How can I remove pictures from my daughter A and tell the doorbell camera that this actually is my daughter B?
Resolved! Both Nest Doorbell Cameras Peeling/Failing
I have two nest cameras at my house and both are falling apart pretty bad. How can I get these repaired or replaced? Camera 1Camera 2
Getting my Nest doorbell to link to my Pixel phone
My Nest doorbell sends ring message from to my Nest Hub fine but despite trying for weeks I cannot get the ring message to get to my Google Pixel 3 phone. Any ideas?
Pairing Alexa to my wired doorbell
How do I pair my wired doorbell
Pairing with Alexa my doorbell
Please can you advice me how to pair with Alexa my nest cameras and doorbell
Watchguard Firewall router blocking Nest camera feeds
I'm using Watchguard firewall routers at my location where cameras are mounted. Anyone behind the watchguard firewall who is trying to view the Nest camera feed just gets a spinning blue circle on the feed. We were able to track down a pair of IP add...
Resolved! Nest doorbell camera ring-only mode?
On the Nest doorbell, is there a setting to turn on the camera only when the doorbell is pressed?I live in NYC, and there's a regular flow of people walking the street past my front door that trigger the "person seen" event. They're some 15 feet away...
Resolved! Nest doorbell battery won't alert via nest hub or speakers
I installed my nest doorbell battery the other day and the first time I used it I received the alert to my phone and all of the speakers and the best hub all went off. A few minutes later when we tried it there was nothing on the speakers or nest hub...
my nest outdoor camera lost it wide angle view
my nest outdoor camera lost it wide angle view
Resolved! Delayed notification someone at the front door.
I am finding this happening more and more.Doorbell button pushed. Get notifications on Google Nest Hub's and Speaker's within a couple of seconds. But notifications that someone is at the front door via 2 phones can be delayed 10-15 minutes. Phones a...
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