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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1549 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17652 Views
  • 0 replies
  • 7 kudos

Resolved! Screen peeling and cracking

The face of the next doorbell is pealing and cracking. This doorbell was installed just under not long ago, at the same time as a others in my neighborhood. Theirs still look brand new, mine looks terrible.

Rimal by • Community Member
  • 590 Views
  • 1 replies
  • 0 kudos

Activity Outside Zone Problems

I have two outdoor nest cameras. I set up two zones for each camera. One zone excludes the street and I have notifications set to on for people, autos, etc. I set up another zone for the street and turned off notifications so I don't get motion notif...

Klehman60 by • Community Member
  • 3386 Views
  • 11 replies
  • 0 kudos

Doorbell won’t play video

Our doorbell worked fine when first installed during the free trial period. When we upgraded to the purchased plan, our doorbell stopped playing videos and now only delivers still shots. me have checked for updates, turned it off and then on again, r...

Upset

How can I pair my iPhone to the doorbell. I was able to do it with my iPad but not iphone

Paula3 by • Community Member
  • 610 Views
  • 2 replies
  • 0 kudos

Various error codes - Camera cant be added

Hello! I have 2 indoor cameras and one outdoor. One of the indoor cameras stopped working, and when I tried to re-add it I kept getting different error codes (C104, C220, C229 among others). A different one each time. I also connected straight to my ...

yarright by • Community Member
  • 871 Views
  • 2 replies
  • 0 kudos

Robbed while the camera was running

We woke up to our company work van broken into…. The passenger side window was busted and the back doors were open. I went to review the footage and at 2:40am the back doors were still sealed shut….3:30am the had been opened the video in between says...

Nest Doorbell (wired) Installation

There appears to be a faulty core assumption in the installation video and step by step instructions for the Nest Doorbell (wired). It’s that one will be able to pass excess wire (or the wire extensions and clips) into the hole that supplies the door...

Nest Camera Battery - Something Went Wrong

A few weeks ago, I noticed my Nest Camera (Battery) said it was Offline so I charged it for a full day. Still wouldn’t work so I uninstalled it from my Google Home app and then performed a factory reset on the camera. Tried to reinstall the camera se...

Indoor camera sensing motion when nothing is there

Several times a day I will get a motion alert from one of my cameras. There is never anything there. The sequence is always the same - the image goes black, I can hear a clicking sound and then the image comes back. The cameras are located in an unoc...

BDG88 by • Community Member
  • 1529 Views
  • 4 replies
  • 0 kudos
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