Robbed while the camera was running

[ShannonSchorah]

We woke up to our company work van broken into….  The passenger side window was busted and the back doors were open.  I went to review the footage and at 2:40am the back doors were still sealed shut….3:30am the had been opened the video in between says no event detected.  The **bleep** camera ran the whole time!!!!!!!!!  I was angrier about THAT.  I keep telling myself God must not want me to know who it was but nevertheless I still want to see who had the audacity to come take what my husband works so hard for 

[EmptyNester]

Hi Shannon,  Oh that is awful.  Seems like I keep hearing about this kind of thing over and over everywhere in the US these days.   It is for that very reason that I pay the extra $ for the Nest Aware that records 24/7.  If you have that then you should be able to see what happened.  But if you don't you can not activate it and go back at this point.  It will only record 24/7 once you actually pay for that feature.

[Brad]

Hey there,

I am so sorry to hear that you experienced this! I hope you and everyone else are okay. I am sorry to hear that you didn't have Nest Aware at the time. Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription. 

Please let me know if you need further assistance.

Best Regards,

Brad.

[James]

Hey folks,
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