Cameras and Doorbells

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Google nest doorbell not connecting after set up (battery)

Hello, I have set up the google nest doorbell and all seemed Ok. However, as soon as I finish the set up and go to my Google home app and want to check the camera live it says the device is not connected. I have tried to remove the device already and...

Nest hello doorbell front plate has started to peel off and no help from google

My doorbell front plate is peeling off and I found few customers were able to get a replacement outside the warranty period while others like me are complaining about this with no help from Google. Where can I advertise this issue so that Google can ...

Camera won't connect after upgrading to Google login

After being forced into upgrading to a Google login my existing camera won't connect. It says connected to another account. Duh, that is me, my old nest account. You should have known that as part of the conversion!!!

Nest (wired) Doorbell

I have an iPhone 13 and Nest doorbell. When I first hooked up my wired Nest I'm sure I could hear ringing on my phone when someone rang the Nest. It seems now that is not happening. Is this a setting I have wrong or has this feature been removed?

Download camera history

How do you download a history file from the nest wired gen. 2 doorbell camera?

Doorbell not linking

We just set up our new Google home hub 2 and we can access the video for the front door and driveway nest camera that is wired. However, when someone rings the doorbell it isn’t notifying us on the Google hub. Can you help??

Camera going offline after power outages

Camera going offline after power outages - nest outdoor cam gen 1 these cameras have a known problem coming back online after power outages and its not just one of the cameras its pretty much all of them its a miracle when one of them makes it back o...

Wired Nest Outdoor IQ disconnected

Our wired Nest Cam has been connected to our google home for years, but we accidentally removed it from the Nest app, and now cannot find a way to get it back connected. The camera is mounted outside and we cannot access any QR code from the device. ...

Nest Doorbell (wired) stopped working

Nest doorbell (wired) suddenly stopped working after three years. It appears offline. I’ve checked the power source. I disconnected the device and connected again, but no difference.When I press the button the blue circle around the front button blin...

Doorbell face is peeling and chipping

Good morning and happy holidays! the face of our doorbell is peeling away. I thought at first that it was a protective light plastic that I forgot to take off but after touching it, it’s hard and from the doorbell itself. Are there replacement face p...

Google Nest Community

Blog Posts

Help Center

Forum Posts

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Google nest doorbell not connecting after set up (battery)

Nest hello doorbell front plate has started to peel off and no help from google

Camera won't connect after upgrading to Google login

Nest (wired) Doorbell

Download camera history

Doorbell not linking

Camera going offline after power outages

Wired Nest Outdoor IQ disconnected

Nest Doorbell (wired) stopped working

Doorbell face is peeling and chipping

Doorbell camera (wired, 2nd gen) will not record e...

New updates to Google Home for camera users: new A...

Automatically Enable/Disable Indoor Wired Gen2 Cam...

Nest Doorbell (battery) latch stuck, not able to m...

Nest Doorbell Button doesn't work

Renew 30-day video history subscription not allowe...

NEST CAMERA HISTORY

Nest door bell light doesn’t change to blue

Disable welcome light nest doorbell

Trouble with account activity

No - I don't use automations or Routines
Yes - I have some created, but don't use them everyday
Yes - I use automations or Routines everday!