How can I obtain a chime connector for a first generation Google Doorbell

[khauenst]

I moved and forgot to bring the Chime Connector for my Nest Hello doorbell. How can I purchase a replacement?

[Markjosephp]

Hi khauenst,

Thanks for reaching out to the Google Nest Community Forum for your Nest Hello Doorbell chime connector. I'd be happy to take a look at this for you.

Could you please fill out this form with the needed information? A member of our team will be in touch via email to help. Let me know once you're done.

Regards,
Mark

[khauenst]

I submitted the form.

[Jenelyn_O]

Hi there khauenst,

Chiming in — thanks for filling out the form. Please keep an eye on your inbox, as they'll get in touch with you soon. 

I appreciate your help, Mark.

Best,

Jenelyn

[stenderdub]

I just sent in a form as well i'm having the same exact issue ! please help! 

[Jenelyn_O]

Hi stenderdub,

We received your form and created a case for you. Please keep an eye on your inbox or messages as they will get in touch with you soon.

Cheers,

Jenelyn

[stenderdub]

Thanks Jenelyn,  What is soon?  I haven't seen anything yet 

[Jenelyn_O]

Hey stenderdub,

Thanks for checking. We don't have a specific time to give. Once they're done reviewing your case, and they have something to share, they will get in touch with you. No worries, you can still get back to me if you have questions in mind while waiting. 

Kind regards,

Jenelyn

[stenderdub]

anyway to find an update on when they will respond? its still been days and I haven't heard anything ?

[Lance_L]

Hello everyone,

@stenderdub, I apologize for the delayed response. Our support team has reached out to you via email. You may continue the conversation on that channel.

Feel free to reach out if you have any other questions.

Thanks for the help, Mark and Jenelyn.

Best,

Lance