Not receiving password reset email from nest

[ladybug1166]

I am not receiving an email when I hit password reset.

[MplsCustomer]

@ladybug1166 

Are you certain you're trying the same email account you've used previously?

If you are trying to log onto the Google Nest app with a non-gmail account, you can try to contact Support, using the link and instructions in this post:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

If you are trying to log into the Google Nest app or Google Home app with a gmail account, you could go to the Google Account Help forum:

https://support.google.com/accounts/I

[EmptyNester]

MplsCustomer has some great things for you to try.

So the fact that you are posting here in the Cameras section are you trying to do the password request from the Nest App or the Google Home app?     The reason I ask is if your gmail account is still logged in on any of your devices then you might try adding a recovery phone number in addition to your email.  Here are the instructions:

https://support.google.com/accounts/answer/183723?hl=en&ref_topic=3382296&sjid=3703446995653513791-N...