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Nest Doorbell Notifications

Swabes21
Community Member

I have a new Nest Doorbell (battery) and Pixel 6a.

When the doorbell rings I get a notification (a small live in picture video on home screen and a standard notification pop up), but when I click on either it does NOT take me to the home app so that I can interact with who is at the door. In stead I need to find my Home app and the navigate to the camera...seems very inefficient. With other notification when you click it it take you to the relavant app.

Any thoughts/help greatly appreciated.

1 REPLY 1

EmptyNester
Silver Product Expert
Silver Product Expert

Hmmmm,  the first thing that comes to mind is try holding  your finger on the alert for a few seconds rather than just a quick 'touch'.    I'm on an iPhone so I'm not sure if it works differently on a Pixel.