Not recording horses

[Greta]

Have two new cameras in barn but they only save videos if a person is there and NOT when the horses move. My other older cameras record animals fine

[MplsCustomer]

@Greta 

Under Settings | Events | Seen events for your cameras in the Google Home app, have you enabled "Motion" events?

[EmersonB]

Hi everyone,

@Greta, thanks for reaching out here in the Community. Were you able to follow the steps that MplsCustomer has shared? In case you have an update, you know where to find us.

I appreciate the help, MplsCustomer.

Best,

Emerson

[Princesss]

Hi there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Princesss]

Hello folks,

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Best,

Princess