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Not recording

jeshel77
Community Member

My camera quit recording anything outside 

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@jeshel77 

Maybe your Nest Aware subscription has expired. You can check whether you have an active subscription in the Google Nest app under Settings | Nest Aware.

If you have or had 1st gen Nest Aware subscriptions through Nest and have not migrated your Nest Account to a Google Account, I think you can also check the status here:

https://store.nest.com/account/subscriptions

Otherwise you can check the status of your subscriptions here:

https://store.google.com/subscriptions

This link is about determining which version of Nest Aware you have:

https://support.google.com/googlenest/answer/13856600?hl=en&sjid=14793734609575875286-NA#zippy=%2Cho...

yuI
Community Member

my question is why google made people pay to use a product they payed to have.