11-16-2022 02:17 PM
I just had to factor reset my Nest Doorbell and I set it up in HOME (I tried to set it up in Nest, but it didn't work). It was working great before I reset it as far as notifications. I needed to set it up with a new SSID. Everything is working great, but I am not getting notifications. I setup my Zones, and and that all looks good.
What am I missing?
11-16-2022 04:59 PM
Is your phone connected to the same Wi-Fi network with the same SSID as your doorbell?
The normal process when changing your SSID is to remove the doorbell from the Google Home app while still on your old Wi-Fi network, then do a factory reset, and then re-install it.
https://support.google.com/googlenest/answer/9223711?hl=en#zippy=
11-17-2022 10:21 AM
It's actually working now...not sure why. I didn't change anything.
and yes, that is what I did. I factory reset the doorbell to change the SSID.
11-17-2022 12:33 PM
Hello folks,
@ryanvan9 we're glad to hear that. It looks like we can consider this one complete, so I will lock the thread after 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.
I appreciate the help, MplsCustomer.
Regards,
Emerson