Offline

[imercado]

Our nest cam floodlight outdoor is offline and we can’t open it now we try many different ways but still offline the camera and now the blue lights is blinking is there anyone can call to help to make the conversation clear rather than a chat.

[aatienza]

Hey imercado,

Thanks for bringing this up to us and we're sorry for the delay.

A few questions: when did it start happening? Did you make any changes to your Wi-Fi network? Also, how far is the camera from the router? Keep us posted.

Thanks,

Archie

[aatienza]

Hey imercado,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

Thanks,

Archie

[aatienza]

Hey imercado,

I'd like to bump in here to make sure that you've seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Thanks,

Archie