Only one doorbell rings

[Mejus82]

I just added a 2nd nest doorbell, but it won't ring indoors. Only 1 will ring inside. They're both battery btw

[MplsCustomer]

@Mejus82 

Does your doorbell transformer meet Google Nest's requirements (below)?  Sometimes when customers add a second doorbell, they need a stronger transformer.  We did when we added our second Nest Hello a couple of years ago.

https://support.google.com/googlenest/answer/9247132?hl=en

[Brad]

Hey there,

Thank you for your suggestion and help, @MplsCustomer

Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.

Best regards,
Brad

[Princesss]

Hey there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.

Best,

Princess

[Princesss]

Hi Mejus82,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Nest devices and we'd be glad to assist you further.

Best,

Princess